By Tammy D Allen; Lisa M Finkelstein; Mark L Poteet
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Extra resources for Designing workplace mentoring programs : an evidence-based approach
The use of computer programs and algorithms is a method that some companies, Quest, for example, use to increase the level of objectivity and analysis in their matching recommendations. , training and experience; validated personality assessments; potential for success). This information is then entered into a computerized database, which has a search function allowing the user to obtain a short list of possible matches based on the information described above. Starwood Hotels also provides its property managers and participants with the opportunity to use an electronic system to review the participants’ competencies and other information in order to make effective matches.
Make the formal mentoring program part of a company’s overall employee/management development initiative. • Create a philosophy statement around the mentoring program that links to the mission statement of the organization. • Utilize the company’s website to explain and support the program. Lessons Learned: Waning Management Support Sometimes upper-level management is not behind an initiative, and sometimes the enthusiasm just wanes over time. A representative from one large corporation told us that initially the CEO Continued 16 Planning and Providing Infrastructure loved the idea of a mentoring program and actively championed the pilot.
Another company noted that linking mentor participation to the performance management program is effective in ensuring participation. Other companies tie their formal mentoring programs into broader diversity initiatives as a way of increasing opportunities for female and minority employees. Another company recommends participation in formal mentoring as a factor to be considered in promotion decisions. Some thinking should also go into how mentoring fits within the overall culture and structure of the organization.